Terms of service
OVERVIEW
Welcome to MHE Trading. The terms “we”, “us” and “our” refer to MHE Mohan Heavy Equipment Trading Co LLC (“MHE Trading”). We operate this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence and have the legal capacity to enter into a binding agreement.
To use the Services (including browsing our store or purchasing products), you may be asked to provide certain information such as your email address, billing, payment, and delivery information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services. However, product colors or appearance may vary based on device settings and screen configuration.
We do not warrant that the appearance or quality of any products will meet your expectations or be exactly as shown on your device. Product descriptions are subject to change at any time without notice at our sole discretion.
We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. MHE Trading reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until we confirm acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email, billing address, and/or phone number provided at checkout.
Your purchases are subject to return or exchange solely in accordance with our Return & Refund Policy.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be shown in your order confirmation.
Unless otherwise expressly stated, posted prices may not include applicable taxes, shipping, handling, or any other charges. Posted prices online may differ from pricing offered through quotations or special contractor/bulk orders.
You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account and other information so that we can complete transactions and contact you as needed.
SECTION 5 - SHIPPING AND DELIVERY
Delivery timelines are estimates and are not guaranteed. We are not liable for shipping and delivery delays caused by courier carriers, customs processing (if applicable), or events outside our control.
For full delivery details, please visit our Delivery & Shipping Information page.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by MHE Trading, its affiliates, or licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for your personal and/or internal business use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input. Any use by you of optional tools is entirely at your own risk and discretion.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites or embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. If you decide to leave the Services to access third-party sites, you do so at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify’s relationship with your store and should not be removed or modified.]
MHE Trading is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with MHE Trading. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and MHE Trading, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify may also collect and process personal information about your access to and use of the Services in order to provide and improve the Services.
SECTION 11 - FEEDBACK
If you submit any ideas, suggestions, feedback, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not use the Services to violate any applicable law, infringe intellectual property rights, transmit malware, scrape content, spam, phish, or interfere with the security features of the Services or any related websites.
SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products offered through the Services are provided “as is” and “as available” without any representation, warranties, or conditions of any kind, either express or implied, to the fullest extent permitted by law.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, in no case shall MHE Trading, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors, or those of Shopify and its affiliates, be liable for any indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Services or any products purchased through the Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless MHE Trading, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims (including reasonable legal fees) arising out of your breach of these Terms, your violation of any law, or your access to and use of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed without affecting the validity and enforceability of any remaining provisions.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies referenced constitute the entire agreement between you and us.
SECTION 20 - ASSIGNMENT
You may not transfer or assign these Terms without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
SECTION 21 - GOVERNING LAW
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Arab Emirates. You and MHE Trading agree that the courts of the UAE shall have jurisdiction to settle any dispute arising out of or in connection with these Terms, to the extent permitted by applicable law.
SECTION 22 - HEADINGS
Headings are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to ameer@mhetrading.com.
Our contact information
Trading Name: MHE Trading
Legal Entity: MHE Mohan Heavy Equipment Trading Co LLC
Email: info@mhetrading.com
Phone: +971 56 469 4036 (primary)
Alternate Phone: +971 56 343 7005
Registered Office (Sharjah):
Office No. 104, 1st Floor
Sheikh Mohammed Bin Zayed Road
Muweilah, Sharjah, UAE
P.O. Box: 25938
Warehouse / Operations (Dubai):
Warehouse No. 8
Al Quoz Industrial Area 3
Opposite Bake N More Cafe & Factory
Dubai, UAE
View locations & map
Trade License No: 119404
VAT TRN (Tax Group): 100253296600003
Last updated: 05/02/2026